Privacy Policy

ARK Industrial LLC

Last Updated: September 4, 2024

PLEASE READ THE FOLLOWING PRIVACY POLICY CAREFULLY. BY ACCESSING OR USING OUR WEBSITE OR OUR SERVICES, YOU HEREBY AGREE TO BE BOUND BY THIS PRIVACY POLICY AND ALL TERMS INCORPORATED HEREIN BY REFERENCE. IT IS THE RESPONSIBILITY OF YOU, THE BUYER, THE USER, CUSTOMER, OR PROSPECTIVE CUSTOMER TO READ THE TERMS OF SERVICE BEFORE PROCEEDING TO USE THIS SITE.

Overview

Welcome to ARK Industrial LLC. We are committed to protecting your privacy and handling your data in an open and transparent manner. This privacy policy sets out how we will collect, handle, store, and protect information about you when you use our services, purchase our products, or visit our website, ark-usa.io. If you do not agree with our policies and practices, please refrain from using our website. Continuing to use our website, use our services, or purchase our products signifies your acceptance of this Privacy Policy.

1 – Information We Collect

We collect various types of information, including but not limited to:

  • Personal Identification Information: Name, email address, billing address, shipping address, phone number, etc.
  • Financial Information: Credit/debit card numbers, bank account details, payment history.
  • Technical Data: IP addresses, browser types, operating system, location data, cookies, and other digital identifiers.
  • Usage Data: Information about how you use our website and services.
  • Marketing and Communications Data: Your preferences in receiving marketing materials from us.

2 – How We Collect Information

We may collect information about you:

  • Directly from You: When you provide it to us (e.g., by filling in forms on our website, purchasing our products, subscribing to our services).
  • Automatically: As you navigate through our site (information collected via cookies and similar technologies).

3 – Use of Your Information

Our use of your information is primarily focused on supporting and executing the purchases you make. In detail, we use the information to:

  • Process and Fulfill Your Purchases: To handle the orders you place and provide the products and services you have requested.
  • Customer Support and Relationship Management: To manage our ongoing relationship with you and provide personalized customer support.
  • Compliance and Legal Obligations: To adhere to legal requirements and regulatory standards relevant to our business operations.
  • Fraud Prevention and Security: To detect, prevent, and address fraud and other illegal or unauthorized activities.
  • Communication: To keep you informed about any significant changes to our services or policies that may affect you.
  • Marketing Information (Optional): If you opt-in, we will also use your information to send you promotional messages and marketing communications about our products, services, and offers that we think might interest you.
  • All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4 – Disclosure of Your Information

We will never sell your data to third parties. But we may share your information with:

  • Service Providers: Companies that provide services on our behalf.
  • Legal and Regulatory Authorities: As required by law or regulatory requirements.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets.

5 – International Transfers

Your information may be transferred to, and stored at, a destination outside your country. We will take all steps reasonably necessary to ensure that your data is treated securely.

6 – Data Security

We take the security of your information seriously. We have put in place reasonable measures aimed at helping protect your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. However, please be aware that no security measures are perfect or impenetrable. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

7 – Your Legal Rights

Depending on your location, you may have certain rights under data protection laws, including:

  • The right to access and receive a copy of your personal data.
  • The right to request correction or deletion of your personal data.
  • The right to object to or restrict the processing of your personal data.
  • The right to data portability.
  • The right to withdraw consent at any time where we are relying on consent to process your personal data.

8 – Data Retention

Our policy is to retain the data collected for as long as we deem it necessary for business, legal, or reporting purposes. Even after it is no longer needed for the initial purposes for which it was collected, we may continue to store your personal data to comply with our legal obligations, resolve disputes, enforce our agreements, support business operations, and continue to develop and improve our services.

9 – Use of Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

10 – Third-Party Links

Our website may include links to third-party websites, plug-ins, and applications. Clicking on those links may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.

11 – Children’s Privacy

Our service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13.

12 – Changes to This Privacy Policy

Our Privacy Policy may be updated from time to time. While we may post notices of such changes, it is the responsibility of the customer or user to review this page periodically for any updates. The continued use of our website or services following the posting of changes to this Privacy Policy will indicate your acknowledgment and acceptance of those changes.

13 – Contact Us

For any questions or concerns regarding this policy or our practices, please contact us at [email protected].